1. Introduction

PRIME MINERAL CONSULTING S.A.R.L. (PMC) attaches paramount importance to the protection of the personal and professional data of its customers, partners and visitors.

This policy describes how we collect, use and protect the information transmitted via :

• The customer portal
• Secure messaging
• The contact forms
• The support system
• The filing of files
• Electronic communications

2. Data collected

We may collect :

• Name of the organization
• Name of the representative
• Professional email address
• Phone number
• Administrative and technical documents
• Messages exchanged via the portal
• Information related to the submitted files

3. Purpose of the processing

The data is used to :

• Structuring and processing customer files
• Ensure regulatory compliance
• Respond to support requests
• Manage the secure space
• Communicate with customers

4. Data security

PMC implements :

• A secure portal
• Protected internal messaging
• Access control by authentication
• Secure document storage

Professional confidentiality

The information transmitted is strictly confidential and used only within the framework of the missions entrusted to the firm.

6. Shelf life

The data are kept for the period necessary for the execution of the missions and legal obligations applicable in the Democratic Republic of the Congo.

7. User rights

Users can request :

• Consultation
• Correction
• Deletion (subject to legal obligations)

Contact :
📧 contact@pmconsultdrc.com